We maintain continuous contact with our stakeholder groups and keep them informed of VP Bank’s performance and activities in the corporate social responsibility area. This is how we ensure transparency and build trust.
VP Bank’s stakeholders include all organisations and persons interacting with the company on financial, legal, operational and technical matters. VP Bank’s main stakeholder groups are classified into six groups:
Each stakeholder group has different demands; it is therefore even more important to learn and understand their motivations. To that end, VP Bank strives to maintain an on-going dialogue and integrate the lessons learned and experiences in its activities. Through these exchanges, we can recognise trends at an early stage while furthering our corporate social responsibility initiatives.
We communicate with our stakeholders in a targeted manner and through various platforms. They include:
Trade organisation work and participation in interest groups
Client discussions and feedback management
Board of Directors, Group Executive Management and employees
In-house magazine and “VP Bank Journeys”
Shareholders, investors and analysts
Investor meetings, road shows and investor’s day
Sector-specific information sharing
Media and the general public
PR work on investment, market and company subjects
Suppliers and partners
Cooperation with schools, institutes of higher learning and universities as well as sustainable suppliers
Dialogue with rating agencies
VP Bank maintains regular contacts with rating agency analysts and informs them continuously as regards business developments in order to ensure the most accurate assessment possible.
The relative share of investors taking sustainability issues into account in investment decisions is growing steadily. The successful placement of financial products also depends on the extent to which the demands of sustainable investors are met. In recent years, therefore, the dialogue with sustainability ratings agencies has intensified. This dialogue covers the sustainability analyses for investment solutions, in particular the line of umbrella funds offered by VP Fund Solutions, which was included in a sustainability ranking in 2016.
As a member of numerous federations and associations, VP Bank fosters a dialogue with business and society. The type of collaboration is tailored to suit the particular needs and objectives.
The dialogue with clients, media and investors is carried out on either a scheduled or as-needed basis. The relevant departments and teams, for example Legal & Compliance, Corporate Communications, Investor Relations, Human Resources Management, Investment Solutions and IT, are responsible for maintaining this interaction.
These memberships involve important business and industry federations such as the Liechtenstein Bankers Association, the Liechtenstein Chamber of Industry and Commerce and the Swiss Bankers Association.
Other memberships, such as those in the International Center for Corporate Governance, the International Capital Market Association, the Occupational Health Managers Forum and the Swiss Investor Relations Association, are excellent venues for the transfer of know-how.
Memberships in the Swiss Business Council for Sustainable Development (Öbu) and the Liechtenstein Society for Environmental Protection serve as a means of sharing best practices in the area of sustainability.